Can my gift be returned?

Every order is custom and tailor-made to suit each customer’s needs and preferences on an individual, per-order basis; this requires time, dedication, and effort from all staff members. Due to the nature of our items, many of our products can not simply be reused or re-sold to future customers, even if they are returned in good condition and unopened.

As such, customers who choose to refuse/return delivered merchandise due to personal reasons such as changes of mind, changes of plan, and/or realizations that the delivered item is no longer needed/required are not entitled to refunds.